|Senior House Steward
Fixed Term f/t (37.5 hrs pw for 12 mo)
Can you bring our special place to life in all sorts of exciting and imaginative ways? Are you passionate about great conservation? Can you deliver exceptional service every time, for everyone? If so, this is the perfect job for you.
This is a fixed term contract due to end when the previous employee returns from maternity leave. At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.
What it's like to work here
The team at this Georgian Italianate mansion are in the process of putting together a masterplan which will bring significant changes to the property. New conservation projects means that the team will be looking for committed people to join them. If you enjoy providing great customer service and would take pride in serving this very special property, the team at Ickworth would love to hear from you.
What you'll be doing
Experience of working with historic collections and excellent people management skills are essential for this role, so you'll already have proven experience with managing a historic house and collection, as well as successfully leading staff and volunteers. Working alongside the House & Collections Manager you'll work closely with the wider property team to make sure that we are not only looking after this special place to the highest standards, but we are also providing the best, creative visitor experience.
Our volunteers are particularly important to us and are key to delivering fantastic visitor experience as well as assisting with the conservation of our property. You'll be the main link for our House volunteers and it’s important that you have experience and knowledge of how to work well with them.
You'll also make sure that our house and collections procedures and ways of working are in line with our Museum Accreditation status.
Please also read the full role profile on our website.
Who we're looking for
We'd love to hear from you if you have:
• Knowledge and operational experience of collections management and care in historic properties and some experience of collections management systems
• Good working knowledge of preventative conservation and an awareness of Museum Accreditation standards
• Experience of managing staff & volunteers
• Strong communication skills and the ability to engage with a variety of audiences
• An impressive eye for even the smallest of details and are comfortable working from height
• Knowledge of Health and Safety emergency procedures
• Some knowledge and experience of managing budgets and finance
• An understanding of how enhance our visitor experience through the presentation of information or interpretative material
Read more about the benefits we offer to support you here. https://www.nationaltrustjobs.org.uk/supporting-you/
Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).
Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.
Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.
All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!
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Closing date: 26 March 2019