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Posted: Wednesday, September 13th 2017
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Job Title:     Museum Director
Organisation:     London Museum of Water & Steam
Salary:     £40,000 p.a.
Type:     Full-Time Position
Location:     Kew Bridge/ London, England
Closing Date:     Saturday, October 7th, 2017
Job Ref No:    
Job Description:
London Museum of Water & Steam is an independent museum governed by the Kew Bridge Engines Trust. Situated on the site of the 1838 Kew Bridge Pumping Station, the Museum tells the story of London’s water supply and features a unique collection of working stationary water pumping steam engines, the earliest dating from 1820.

Reporting to the Chairman, the Museum Director is responsible for further developing the potential of the Museum and providing high quality management and supervision of the commercial business, collection care, education and site operation.

This is a pivotal role. We are looking for a proven leader who will drive us forward; build our capability to deliver our vision and strategy, and develop exceptional relationships for the Museum locally, nationally and internationally. Commercial and marketing experience and financial acumen are equally important.

Core functions are carried out by a small paid staff but the operation of the collection has always relied on large-scale volunteer support. You will have strong personal credibility and inspire confidence and respect across the organisation to ensure the continuing success of this key stakeholder engagement.
Required Skills:
Principal Responsibilities

The Director is responsible for managing and marketing commercial operations; developing and managing budgets and funding; delivering Museum activities; and supporting the Board.
All responsibilities will be discharged as appropriate in consultation and co-operation with the Board, its Committees, and the Volunteer Groups.

Specifically the Director will:
• Draw up and deliver a marketing plan to sell the Museum’s visitor attractions and venue provision.
• Manage the staff and volunteers to ensure the safe, effective and efficient operation of the Museum, the best possible visitor experience and the delivery of consistently excellent customer service to visitors and venue users.
• With the support of the Operations Manager, take overall responsibility for day to day delivery of health and safety on site for staff, volunteers, visitors and venue users.
• Ensure that the Trust, as a registered charity, property manager and potential owner, and employer, meets all its statutory and regulatory obligations.
• Set and achieve budget objectives and targets based on the agreed Business Plan to secure at least planned growth in visitor numbers and venue hire activity and associated revenues, while ensuring that costs are managed within agreed budgets.
• Assist in the implementation of the Fundraising Strategy, particularly through the development of applications for funding, the membership offer and sponsorship and corporate giving
• Prepare and deliver the annual budget including pricing strategy for admission, forecast numbers, venue hire, rents, retail sales, and membership
• With the support of the Operations Manager, prepare and deliver annual budgets for routine maintenance and repair of the Museum site, buildings, machinery and exhibits
• Ensure delivery of all aspects of the Project Aquarius Activity Plan especially those relating to education, volunteer development and community outreach
• Liaise as appropriate with key partners, including the Association of Cultural Enterprise, Hounslow Council, Thames Water, and the Association of Independent Museums, and represent the Museum in meetings, seminars, workshops etc.
• Support the Museum’s role as a recognised national leader in the maintenance and operation of large scale historic machinery
• Ensure through regular and timely reporting that the Chairman and Trustees are kept appropriately informed of the Museum’s activities, that their advice and approval is sought where appropriate or necessary, and that where appropriate their particular expertise and skills are called in to play
The above list of duties is indicative only and not exhaustive. The Museum Director is expected to perform all such duties as are reasonably commensurate with the role.

Director Specification

The ideal candidate will be a strong and committed leader who wants to market and operate a first class visitor attraction. They will have proven management skills and experience, entrepreneurial flair and a clear understanding of providing excellent service in a visitor attraction
• A record of success as a leader who has managed people, budgets and marketing in a museum, visitor attraction or other organisation known for quality and excellence
• Experience in successfully leading organisational development and change management
• Experience in successfully driving sales and profitability in a service business including through the development and implementation of effective marketing and promotional programmes
• Experience in developing and implementing successful fundraising strategies
• Experience in delivering secondary spends at a visitor attraction, heritage site or museum
• Experience in engaging at a senior level with partners and stakeholders, particularly within the heritage, education or tourism sectors
Aptitude and Skills
• Passionate about and committed to the aims of the Kew Bridge Engines Trust and the long term sustainability of the museum
• Proven ability to think and act strategically, and develop, implement and monitor dynamic strategic priorities and plans
• Drive, strength and credibility to represent the charity with tact and authority
• Proven leadership experience at a senior management level
• Excellent people management skills with the ability to bring out the very best in staff and volunteers, ensuring that they realise their full potential
• Excellent communication, stakeholder engagement and relationship management skill
• A dynamic and energetic approach to achieving objectives
A specific knowledge of industrial museums or historic industrial sites, and experience in the management of volunteers, would be advantageous.
Application Instructions:
To apply for this position, please submit a CV and covering letter through to .
Please ensure that your application fully addresses the appointment criteria in the person specification. First interviews will take place on Friday 13th October.

If you have any queries on any aspect of the appointment process, need additional information or wish to have an informal discussion, please contact Luke Buckingham, Commercial Manager on 0208 568 4757.
Contact Name:     Oliver Pearcey
Contact Tel:     02085684757
Contact Fax:    
Contact Email:
Address:     Green Dragon Lane, Brentford, London, TW8 0EN.  
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