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Posted: Tuesday, October 24th 2017
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Job Title:     Visitor Experience & Enterprise Manager
Organisation:     Rochester Cathedral
Salary:     £30,000 p.a.
Type:     Full-Time Position
Location:     Rochester, England
Closing Date:     Monday, November 20th, 2017
Job Ref No:    
Job Description:
We are looking for a self-motivated person to help us maximise the Cathedral’s assets and resources to ensure the sustainability of this ancient and active community.

This is a newly created, full-time, permanent position. The post-holder will lead the Visitor Experience & Enterprise team and will report directly to the Chapter Clerk – Executive Director.

The Visitor Experience & Enterprise team brings together the Cathedral’s formal education services; learning, events and exhibition programmes with commercial, retail and catering activities. The post-holder will work closely with the board of the Rochester Cathedral Enterprise Co. Ltd. The post has a wide remit and requires the ability to prioritise and balance the demands of challenging strategic and operational workloads.

The recent restoration of the Cathedral’s Crypt, a major HLF grant-aided project, has produced wonderful new facilities which provide a new impetus for our commercial activities. The post-holder will be expected to develop innovative new uses for all our spaces whilst respecting the constraints of a working place of worship delivering over 1,200 services each year.

Rochester Cathedral was founded in 604 and is the second oldest Cathedral in England. Much of the current building is Norman and the earliest parts were built by Bishop Gundulf (who was also responsible for the construction of Rochester Castle and the White Tower of London) in the late 11th century. After a serious fire in 1137, it was rebuilt in the Romanesque style and it is this part (from 1140-60) that is the Nave today. Further building began in the 1180’s, when the Eastern end was remodelled in the Gothic style. In the 1340’s Bishop Hamo de Hythe added a central tower and spire and redecorated the Quire. He also added the Library doorway, with its superb carved surround. From this date, no further major building was added but there was substantial underpinning to the South Quire transept between 1825-1840, by Lewis Cottingham, which stabilised the building.

The Cathedral was established as a Benedictine foundation by Bishop Gundulf in 1083 and it remained as such until 1541. The ruins of the cloister and other monastic buildings form the backdrop to the Cathedral gardens. The Cathedral played an important part in the struggles of King John and the Barons, being used as a stable during the siege of the Castle. It was again used by the army during the Civil War and each of these invasions by secular forces left their mark, either through subsequent rebuilding or through loss of paintings and decorations.

More recently, there has been repair and conservation work and the addition of a fresco in the North Nave transept in 2004 in commemoration of the 1400th anniversary of the Cathedral’s foundation. The Cathedral’s Crypt, Library and Vestry were extensively restored as part of the Hidden Treasures; Fresh Expressions project. The £6.8million development, which was funded with the generous support of the Heritage Lottery Fund, was completed in 2017.

The Cathedral is home to Textus Roffensis (the Book of Rochester). Compiled in Rochester around 1120 Textus contains English laws going back to the 7th century, from the first Christian kingdom in Kent in the time after the mission of St Augustine in AD597. In the words of historian Michael Wood “it is the foundational document of English law, which along with our language and literature, is our greatest legacy to the world”.
Required Skills:
For further details, a recruitment pack and application form please visit
Application Instructions:
The closing date for applications is 09:00 on Monday 20th November 2017.

Applications should be made on the application form on the Cathedral website, and accompanied by a separate letter outlining how you would respond to the challenges of the post.

They should be returned, by email only, to .

Interviews will be held on 30th November.

The interview process will include:
• A formal interview, including a presentation
• A tour of the Cathedral
• Informal meetings with key staff

If you would like to have an informal discussion about the post, please contact Simon Lace, Chapter Clerk – Executive Director on 01634 810060.
Contact Name:     Mrs Theresa Buckland
Contact Tel:     01634 810060
Contact Fax:    
Contact Email:
Address:     The Chapter Office, Garth House, The Precinct, Rochester.  
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