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Posted: Friday, November 3rd 2017
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Job Title:     Senior House Steward
Organisation:     A La Ronde - National Trust
Salary:     £22,295 p.a.
Type:     Full-Time Position
Location:     Exmouth, England
Closing Date:     Friday, November 24th, 2017
Job Ref No:     IRC57579
 
Job Description:
Senior House Steward
Permanent f/t (37.5 hrs pw)
Exmouth

Summary
Can you bring our special place to life in all sorts of exciting and imaginative ways? Are you passionate about great conservation? Can you deliver exceptional service every time, for everyone? If so, this is the perfect job for you.

What it's like to work here
This magical sixteen-sided house speaks like something straight out of a fairy-tale, and is perfect for those who will thrive in a unique working environment. A La Ronde’s extraordinary interior decoration includes a shell-encrusted gallery, said to contain 25,000 shells. The close-knit team strive to provide an imaginative visitor experience which befits A La Ronde’s surroundings, with plenty of children’s arts and crafts events in the summer. Due to its rural location, you are likely to need your own transport to travel here.

This role has 'on call' night duties which are managed on a rota basis with other members of the team. The successful applicant would need to be living or stay within 20 minutes of the property on the rota-ed days, as this is the required response time for a call out.

What you'll be doing
The collection here is complex and fragile. You'll already have proven experience with managing an historic house and collection, as well as successfully leading staff and volunteers – this role will give you a fantastic opportunity to develop your skills further. You'll work closely with the wider property team to make sure that we are not only looking after this special place to the highest standards, but we are also providing the best, creative visitor experience.

Our volunteers are particularly important to us and are key to delivering a fantastic visitor experience as well as assisting with the conservation of our property. You'll be the main link for our House volunteers and it’s important that you have experience and knowledge of how to work well with them.

You'll make sure that our house and collections procedures and ways of working are in line with our Museum Accreditation status.

Who we're looking for

We'd love to hear from you if you have:
• Strong knowledge and operational experience of collections management and care in historic properties and some experience of collections management systems
• Good working knowledge of preventative conservation and an awareness of Museum Accreditation standards
• An impressive eye for even the smallest of details and are comfortable working from height
• Knowledge of Health and Safety & emergency procedures.
• A degree in relevant field or equivalent and/or operational experience in historic properties.
• Some knowledge and experience of managing budgets and finance.
• Experience of managing volunteers and an understanding of the volunteer journey in the Trust
• People management skills and experience in getting the best out of people, including setting personal objectives and conducting development reviews
• Strong communication skills and the ability to engage with a variety of audiences.
• An understanding of how enhance our visitor experience through the presentation of information or interpretative material

The package

Looking after you
• Health cash plan – from as little as £2.81 per month for you and your dependents
• Pension contribution match up to 10%
• EAP and proactive Health and Wellbeing
• Discounted gym membership

Looking after your career
• Grow your career through professional training courses across the Trust
• Develop your skills with an internal secondment
• Pay review linked to values and behaviours, commitment to progression
• Income protection due to illness

Unique to Us
• Work in some of the most beautiful, iconic and unique locations in the UK
• Free entry to NT properties for you, a guest and your children (under 18)
• 20% off in our retail and catering outlets
• Discount up to 35% off a National Trust holiday cottage booking
 
Application Instructions:
Closing date: 24 November 2017

For more information and to apply please visit:

https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/57579
 
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