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Posted: Friday, June 8th 2018
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Job Title:     Interim Head of Public Engagement
Organisation:     University of St Andrews
Salary:     £39,992 - 49,149 p.a. (pro rata)
Type:     Part-Time Position (3.5 days per week (0.7fte))
 Contract: 18 Months
Location:     St-Andrews, Fife, Scotland
Closing Date:     Thursday, June 28th, 2018
Job Ref No:     AD2147AS
Other Benefits:   34 days annual leave per year (pro rata)
Eligible for membership of the Universities Superannuation Scheme (USS)
Generous company sick pay
Trade Union membership
Job Description:
Job Title: Interim Head of Public Engagement
School/Unit: Museum Collections Unit
Reporting to: Director, Museum Collections Unit
Job Family: Managerial, Specialist and Administrative
Duration of Post: 18 months
Working Hours: Part time/3.5 days per week (0.7 fte.) Working pattern to be agrees with Director of the Museum Collections Unit
Grade/Salary Range: Grade 7/£39,992 - £49,149 per annum, pro rata
Reference No: AD2147AS
Start Date: As soon as possible

Main Purpose of Role
The Interim Head of Public Engagement will be expected to lead the work of the Learning and Access and Front of House teams throughout the upcoming 18-month period of development at MUSA. The Head will also lead on the project management of the MUSA extension and parallel gallery re-development project, working closely with the Director of the Museum Collections Unit. The Head will provide strategic leadership and direction to learning and access activities and operations throughout this period. A key focus will be on setting a vision for the public programme on the re-opening of MUSA in autumn 2019. The Head will provide direction and leadership on branding, marketing, income generation and improve the events programming. They will provide project management of the day-to-day running of the MUSA extension project, working closely with the University’s Estates department and a range of other stakeholders including an exhibition designer, and they will ensure Unit staff are consulted and updated throughout the project. This is a 0.7FTE, temporary 18-month post.

Key Duties and Responsibilities

Project management for the MUSA Extension and Gallery Re-Development projects
• Management of the MUSA extension and gallery re-development project, working closely with the Director and the members of the internal Project Board and working groups
• Main liaison between the Unit and the Estates department (who will be managing the build element of the project) and other stakeholders including the Press Office and the Principal’s Office
• Management of the fit-out elements of the project, including managing the specific fit-out budget
• Key liaison with the exhibition designers working on the project, ensuring the vision and requirements of the Unit are represented and communicated fully

Leading on Learning and Access
• Line management of the Learning and Access Curators
• Providing strategic direction for the work carried out by the Learning and Access teams – including programming, academic engagement, and audience development
• Redirect the public programme to focus on a new learning programme and plan for supporting and extending the uses of the new temporary exhibition spaces from autumn 2019.
• Providing direction for the programme of learning events held during the MUSA closure period, with a focus on Bell Pettigrew Museum.
• Management of the learning and access budget

Leading on Visitor Experience and Operations
• Line management of the MUSA Operations Officer and overall responsibility for the MUSA Front of House team (including volunteers and casual staff)
• Strategic direction for the work of the Front of House team throughout the MUSA closure period
• Leading on a re-branding and re-purposing exercise during the closure period, including consideration of opening hours to better fit audience needs and the relationship between the two museums and temporary exhibitions programmes.
• Evaluating and implementing opportunities for income generation upon MUSA re-opening - including developing hire income, retail development, considering catering options, and developing a more dynamic events programme.
• Leading on the re-development of the MUSA website (project has already started) and maximisation of the social media strategy.

Special Requirements:
Some weekend and evening working may be required – any additional hours worked may be taken back as time off in-lieu by agreement with your line manager.

Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.
Required Skills:
• Good first degree
• Line management experience
• Project management skills
• Leadership in a museums or heritage or comparable environment
• Commitment to education / learning and access
• Site and/ or operations management
• Knowledge of health and safety procedures relating to public buildings
• Experience of developing income generation opportunities
• Knowledge of marketing and branding principles and ability to apply these in a museums setting
• Experience in and understanding of achieving excellent customer experience, including addressing accessibility issues
• Excellent communication and organisational skills
• Excellent interpersonal skills
• Ability to solve complex problems
• Ability to lead
• Ability to manage multiple deadlines and priorities

• Equivalent, senior level work-related experience gained in a museums or heritage institution/environment
• Postgraduate qualification in a relevant discipline or field
• Experience gained in a museums or heritage environment
• Audience development/visitor studies experience and knowledge of best practice in this area
• Digital engagement experience – knowledge of social media, website management
• L&A and events programming
• Finance – project budgetary management
• Fluent and able written communicator for report writing and liaison with external stakeholders
• Ability to think creatively and innovative positive change
Application Instructions:
We encourage applicants to apply online at, however if you are unable to do this, please call +44 (0)1334 462571 for a paper application form.
Contact Name:     Dr Helen Rawson
Contact Tel:     01334 462413
Contact Fax:    
Contact Email:
Address:     .  
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