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Posted: Thursday, June 14th 2018
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Job Title:     Visitor Experience Assistant (annualised hours contract)
Organisation:     Royal Air Force Museum
Salary:     £7,848 - 15,696 p.a.
Type:     Part-Time Position (16/24/32)
Location:     Colindale, England
Closing Date:     Sunday, June 24th, 2018
Job Ref No:    
Job Description:
Visitor Experience Assistant (Annualised hours contract)
3 x Part-time Vacancies available
Annual Salary:
£15,696 (1664 hours) – equivalent to 4 days per week
£11,772 (1248 hours) – equivalent to 3 days per week
£7,848 (832 hours) – equivalent to 2 days per week
Colindale, NW London

The Royal Air Force Museum is Britain’s national museum that tells the story of the RAF through its people and collections.

This is an exciting time to join an award-winning museum as it opens new exhibitions after an 18 month refit programme and prepares to deliver programmes to mark the Centenary of the Royal Air Force in 2018 and its legacy.

The Museum is looking to expand its visitor offer and develop new ways of telling the story of the RAF first 100 years. We are looking for pro-active and customer-focused individuals to be part of this exciting change.

The ideal candidate will have previous Front of House or customer facing experience, be a team player and keen to learn new skills. They will be enthusiastic about presenting the Museum, the RAF and the RAF stories to all our visitors.

You will need to be a confident communicator and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the Museum. These will range from greeting visitors on arrival, helping visitors understand the RAF story through interactive displays, use of Museum handling collections and promoting events and activities hosted by the Museum. There will be opportunities to provide tours and talks and work with the public events and commercial events teams.

You will also support the Museum in hosting evening events from gala dinners to sleep overs and outdoor film nights.

The post will be based in Colindale, NW London. These are part-time positions, with regular weekend working. There is scope for limited overtime work. There will be a requirement to work some early mornings and late evenings including working into the early hours of the morning as part of this role so flexibility is essential.

To apply:

• Please see download the full job description from our website:
• Please send us your CV and cover letter to with ‘Visitor Experience Assistant’ on the subject line.

• Closing date for applications: 24 June 2018 at 5pm

• Interviews will take place during the week commencing: 2 July 2018
Application Instructions:
Contact Name:     Mrs Michelle Grant
Contact Tel:     0208 358 4843
Contact Fax:    
Contact Email:
Address:     Grahame Park Way, London, .  
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