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Posted: Friday, August 10th 2018
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Job Title:     Readers Services Volunteers
Organisation:     National Army Museum
Type:     Volunteer Part-Time Position
Location:     London, England
Closing Date:     Friday, September 7th, 2018
Job Ref No:    
Job Description:
Role Readers Services Volunteer

> Working alongside Museum staff to deliver a high standard of customer-focused collections access and readers services in the National Army Museum’s Templer Study Centre.
> To offer volunteers a unique opportunity to play a key role while gaining experience working with a national museum collection of historic importance.

Responsible to
Templer Study Centre (TSC) Manager, Reader’s Services Officer, and other Department of Research and Academic Access staff.

Minimum one day a week, 0915-1715 between Tuesdays and Saturdays, and occasional support for events and activities (including evenings).

Multiple placements are available, starting September/October 2018.

National Army Museum Chelsea.
(Some travel between Chelsea and Stevenage may be occasionally involved).

> Assist the Templer Study Centre Manager, Readers Services Officer and other Curators to staff the Templer Study Centre during opening hours, including providing welcoming and friendly customer service to visitors.
> Provide advice on study resources and NAM collections to members of the public, and maintain high standards of customer service at all times.
> Invigilate the study centre to ensure safety and security of collections and readers at all times during opening hours.
> Retrieve items from stores (Chelsea and Stevenage) for the purpose of providing public access to the collections, and return items to stores.
> Provide occasional support for events, learning activities and public programmes (advance notice will always be provided).

The role would suit someone:
> With good general standard of English literacy and numeracy.
> Who would be happy to work as a team member and have a willingness to learn.
> With a willingness and capacity to undertake manual handling tasks including the movement of collections objects.
>With general ICT skills.
> With an interest in/or experience of museums, archives, libraries or history.
> With a general interest in British military history.

Support and Training
> In-house training will be provided that is specific to the role, which will include Site Induction; Health and Safety; Equality & Diversity; Object Handling and Packing; Basic Cleaning and Conservation; and specific Computer Applications, as required.
> Additional role specific training involving customer service, collections and facilities familiarity, and an introduction to British military history will be provided.
> Expenses: reasonable out of pocket lunch and travel expenses to and from place of work.
> Volunteers' Handbook with helpful information.
> Regular feedback meetings with designated supervisor.

Other key information
> Volunteers will work closely with the Research and Academic Access Curators who have varied specialisms, and may assist them with their other project work as required.

> Become part of a friendly and dedicated team.
> Gain practical knowledge of collections management within a UK national museum.
> Contribute to the long-term preservation of the nation’s heritage.
Application Instructions:
Interested? The opportunity is open to everyone aged 18 and over.

Closing Date 12.00pm (Noon) on Friday 7 September 2018

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