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Posted: Monday, September 10th 2018
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Job Title:     Senior House Steward
Organisation:     Trelissick - National Trust
Salary:     £23,375 p.a.
Type:     Full-Time Position
Location:     Truro, England
Closing Date:     Sunday, September 30th, 2018
Job Ref No:     IRC70069
Job Description:
Senior House Steward
Permanent f/t (37.5 hrs pw)

Can you bring our special place to life in all sorts of exciting and imaginative ways? Are you passionate about conservation? Can you deliver exceptional service every time, for everyone? If so, this is the perfect job for you.

What it's like to work here
Trelissick has one of the most amazing natural settings in the country. Situated on our own peninsula, we enjoy stunning, ever-changing views of the Fal estuary. This location is famous as a Cornish estate with 30 acres of garden, historic parkland and woodland with its miles of creek side and woodland walks. We’ve been open to visitors since the 1950’s when Trelissick was gifted to the National Trust, but since 2013 we’ve seen some big changes, one of the biggest was Trelissick House coming into our day-to-day stewardship and opening it regularly to visitors. It is a great time to join the team and work together to deliver our big ambitions.

What you'll be doing
You will already have proven experience with managing a historic house and collection, as well as successfully leading staff and volunteers. You will also have experience in providing engaging and enjoyable days out for visitors and you may have experience in managing small projects.

This role will give you a fantastic opportunity to develop your skills further. You will work closely with the wider property team to make sure that we are not only looking after this special place to the highest standards, but we are also providing the best quality visitor experience possible.

The successful candidate will join Trelissick at an important time. We are on a journey to define what stories we want to tell and how our visitors will enjoy not just Trelissick House, but the whole property in years to come. You will be working with the Visitor Experience team and our Curator to produce interpretation and exhibitions within the house that will tell these stories in creative ways.

Our volunteers are particularly important to us and are key to delivering fantastic visitor experience as well as assisting with the conservation of our property. You will be the main link for our House volunteers and it’s important that you have experience and knowledge of how to work well with them.

You will make sure that our house and collections procedures and ways of working are in line with our Museum Accreditation status.

Who we're looking for
We'd love to hear from you if you have:
• Knowledge and operational experience of collections management and care in historic properties and some experience of collections management systems
• Good working knowledge of preventative conservation and an awareness of Museum Accreditation standards
• An impressive eye for even the smallest of details and are comfortable working from height
• Knowledge of Health and Safety & emergency procedures.
• Some knowledge and experience of managing budgets and finance.
• Experience of managing staff & volunteers Strong communication skills and the ability to engage with a variety of audiences.
• An understanding of how enhance our visitor experience through the presentation of information or interpretative material.

The package
Looking after you
Salary between £23,375 & £24,866 dependent on experience
• Health cash plan – from as little as £3.09 per month for you and your dependents
• Pension contribution match up to 10%
• EAP and proactive Health and Wellbeing
• Discounted gym membership at over 100 leisure facilities across the country

Looking after your career
• Grow your career through professional training courses across the Trust
• Develop your skills with an internal secondment
• Pay review linked to values and behaviours, commitment to progression
• Income protection due to illness

Unique to Us
• Work in some of the most beautiful, iconic and unique locations in the UK
• Free entry to NT properties for you, a guest and your children (under 18)
• 20% off in our Retail and Food & Beverage outlets
• Discount up to 35% off a National Trust holiday cottage booking
Application Instructions:
For further information and to apply, please click here

Closing date: 30 September 2018
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