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Posted: Tuesday, January 29th 2019
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Job Title:     House Steward
Organisation:     Oxburgh Hall - National Trust
Salary:     £19,349 p.a.
Type:     Full-Time Position
 Contract: Fixed term until 31/03/22
Location:     Kings Lynn, Norfolk, England
Closing Date:     Monday, February 18th, 2019
Job Ref No:     IRC74679
Job Description:
House Steward
Fixed Term f/t (37.5 hrs pw to 31/03/22)

We have a unique opportunity for someone who is passionate about great conservation. In 2016 Oxburgh Hall suffered the catastrophic loss of one of its dormer windows, and work is well under way to begin one of the biggest conservation projects the East of England has ever seen. As the House Steward, you’ll play an important part in ensuring the project runs smoothly. Variety is the order of the working day; you’ll be involved in everything from housekeeping, decanting collection items, managing volunteers and preparing the house for special events. You will be key in helping change Oxburgh and making it future-proof.

What it's like to work here
This romantic 15th century manor house has the ‘wow’ factor. With its castle-like exterior and panoramic views, Oxburgh Hall’s team love working in this beautiful environment. The varied programme of events at the hall includes outdoor theatre and civil war re-enactments. Oxburgh Hall has a rural location, so you’ll need your own transport to get here.

What you'll be doing
You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Conservation Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

This role involves being on-call overnight. For the nights you are on-call you will be required to be within 20 minutes of Oxburgh.

Please also read the full role profile on our website.

Who we're looking for
We'd love to hear from you if you:
• Are inspired by all things Heritage and Conservation
• Have good working knowledge of collections care and preventive conservation with an awareness of Museum Accreditation standards
• Have an impressive eye for even the smallest of details and are comfortable working from height to help keep the house well-presented at all times
• Have knowledge of Health & Safety and emergency procedures.
• Have the ability to support volunteers to perform at their best
• Have excellent people skills and are a good team player, enabling strong relationships to be built and maintained
• Have some knowledge and experience of managing budgets and finance

The package

Read more about the benefits we offer to support you here.

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!
Application Instructions:
For further information and to apply, please follow:

Closing date: 18 February 2019
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