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Posted: Tuesday, February 5th 2019
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Job Title:     House Steward
Organisation:     Lanhydrock - National Trust
Salary:     £19,349 p.a.
Type:     Full-Time Position
Location:     Bodmin, Cornwall, England
Closing Date:     Thursday, February 21st, 2019
Job Ref No:     IRC75631
 
Job Description:
House Steward
Permanent f/t (37.5 hrs pw)
Bodmin

Summary
We have a unique opportunity for someone who is passionate about great conservation. As the House Steward, you’ll play an important part of the house team. Variety is the order of the working day; you’ll be involved in everything from general housekeeping and preparing the house for special events, to providing tours to our visitors.

What it's like to work here
Lanhydrock is a magnificent late Victorian country house set among extensive gardens and a wooded estate. This flagship property has a long visitor route which offers fascinating insights into Victorian life. The 50 strong staff are very proud of their visitor enjoyment rating and are looking for colleagues who are similarly customer focused to join them. Within the 25-acres of formal gardens is a thriving plant nursery which supplies National Trust properties across the country.

What you'll be doing
You’ll be responsible for the daily opening of the house, ensuring appropriate resources are in place to be able to provide a consistently excellent service for our visitors. Working with a team of Conservation Assistants, you'll supervise the team responsible for implementing conservation routines, preventive conservation and annual deep cleaning programme within the house to ensure excellent standards of care, delivering strategies to improve conservation.

You'll collect and record information during housekeeping cleaning routines to inform our understanding of the house and the collection, and use preventive conservation techniques to improve how we conserve, interpret and present the property. You’ll enjoy telling visitors about our fascinating history, sharing tales from the past as well as your personal experience of working here.

Please also read the full role profile on our website.

Who we're looking for
We'd love to hear from you if you:

• Are inspired by all things Heritage and Conservation
• Have good working knowledge of collections care and preventive conservation with an awareness of Museum Accreditation standards
• Have an impressive eye for even the smallest of details and are comfortable working from height to help keep the house well-presented at all times
• Have knowledge of Health & Safety and emergency procedures
• Have the ability to support volunteers to perform at their best
• Have excellent people skills and are a good team player, enabling strong relationships to be built and maintained
• Have some knowledge and experience of managing budgets and finance.

The package

Benefits
Read more about the benefits we offer to support you here. https://www.nationaltrustjobs.org.uk/supporting-you/

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!
 
Application Instructions:
For further information and to apply, please visit:

https://careers.nationaltrust.org.uk/OA_HTML/a/#/vacancy-detail/75631

Closing date: 21 February 2019

Interview date: 05/06 March 2018
 
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