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Posted: Tuesday, January 14th 2020
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Job Title:     State Apartment Warder (Customer Service, Security, Storytelling)
Organisation:     Historic Royal Palaces
Salary:     £11.96 per Hour
Type:     Full-Time Position
Location:     Hampton Court Palace, England
Closing Date:     Monday, January 27th, 2020
Job Ref No:    
Job Description:
At Historic Royal Palaces, we stir every spirit to inspire and provoke change. As a State Apartment Warder, you will use style and panache to help every visitor have a unique and memorable experience at Hampton Court Palace.

With over half a million visitors annually through our gates, your main role will be to help ensure that everyone feels welcomed as a guest with individual needs.
Required Skills:
You will be a passionate and engaging storyteller with the ability to bring history to life for our visitors by sharing fascinating stories about the palace and its past. You will be able to balance this with your responsibility for maintaining the security of precious artifacts and exhibits, the safety of the public and, when required, for carrying out emergency procedures confidently.

You will have a commitment to deliver exceptional customer service and the ability to work as part of a close-knit team, requiring strong communication skills and a willingness to learn. An interest in history is also desirable for this role.

There may be a mixture of full time and part time contracts available subject to operational needs. You will work on a rolling roster from 09:15 to 16:30 or 09:15 to 18:15 each day, depending on the type of contract offered. This will include regular weekends and bank holidays.

Pay range: 11 £11.96 per hour

Closing date: 27th January

Initial interviews will be held week commencing 3rd February with final interviews week commencing 17th February.
Start date will be 23rd March 2020 pending appropriate security clearance being satisfied, with an end date of 1st November 2020.
Application Instructions:
Find out more and apply by visiting our website at
Contact Name:     Recruitment Team
Contact Tel:    
Contact Fax:    
Contact Email:
Address:     Apartment 45, Hampton Court Palace, .  
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