The International Job Site for the Cultural Sector.

Job Title:    Visitor Experience Supervisor
Organisation:    National Army Museum
Salary:    £25,388 p.a. (pro rata)
Type:    Part-Time Position (25.5 hours per week)
Location:    London, England
Closing Date:    Wednesday, May 12th, 2021
Job Ref No:    
Job Description:
The National Army Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our five permanent galleries, our temporary exhibition spaces and our innovative events programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

This is a unique opportunity for an experienced professional to join a passionate and committed team to develop and deliver the Museum’s visitor experience operations.

PART-TIME Visitor Experience Supervisor £25,388pa (pro-rata)
Wednesday – Friday, working 09.15 – 17.45 (25.5 hours per week incl a 1 hour unpaid lunch break) *with some occasional weekend working (*time off in lieu will be given)
Permanent and based in London

We are seeking to appoint a part-time Visitor Experience Supervisor to join a passionate, enthusiastic, knowledgeable and dedicated team who support the Museum’s Management Team in providing a world class visitor experience for the Museum’s visitors. This role will continue to build upon and deliver the Museum’s visitor experience across the Museum gallery teams and ensure that the Museum’s mission and values are delivered holistically across all visitor touch points.

Proven team leader experience in a customer/visitor services operation, with the ability to successfully supervise and support a diverse team of staff and volunteers is essential.

The closing date for receipt of completed application forms is Wednesday 12th May 2021 at 12pm (Noon)

Please note: This vacancy may close early if sufficient applications are received.

Interviews will be held at the National Army Museum on Thursday 20th May 2021 – but this date is subject to change.
Application Instructions:
For further information, or to apply, please visit our website at:

For further assistance, please email the Department of Human Resources:

If you have not had a reply within 2 weeks of the closing date please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.
Contact Name:    Department of Human Resources
Contact Tel:    
Contact Fax:    
Contact Email:
Address:     .