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Job Title:    Visitor Experience Assistant
Organisation:    National Army Museum
Type:    Part-Time Position
Location:    London, England
Closing Date:    Wednesday, May 12th, 2021
Job Ref No:    
Job Description:
The National Army Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our five permanent galleries, our temporary exhibition spaces and our innovative events programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society.

Visitor Experience Assistant London - Living Wage
Part-Time position
From employment to 30th June 2021 working [30 Hours] - on a 2 week repeating rota - (9.15am – 5.45pm; incl a 1 hour unpaid lunch break):
Week 1 – working Wednesday, Thursday and Friday
Week 2 – working Friday

From 1st July working [60 Hours] – on a 2 week repeating rota - (9.15am – 5.45pm; incl a 1 hour unpaid lunch break):
Week 1 – working Wednesday to Sunday
Week 2 – working Wednesday, Thursday and Friday

To work as part of the Visitor Experience (VE) and Operations Team to deliver a welcoming, engaging and memorable visit to all of our visitors. Your role will be integral to telling the story of Our Army through our collections within the galleries and the delivery and continued development of our world-class visitor experience.

We are looking for people who are customer-focused, pro-active in engaging with our visitors, confident talking knowledgably and passionately about our collection and ensuring our visitors have an enjoyable, safe and secure visit. There is also a requirement to act as the initial point of contact for general and telephone enquiries on a rota basis.

The closing date for receipt of completed application forms is Wednesday 12th May 2021 at 12pm (Noon)

Please note: This vacancy may close early if sufficient applications are received.

Interviews will be held at the National Army Museum on Tuesday 18th May 2021 – but this date is subject to change.
Application Instructions:
For further information, or to apply, please visit our website at:

For further assistance, please email the Department of Human Resources:

If you have not had a reply within 2 weeks of the closing date please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.
Contact Name:    Department of Human Resources
Contact Tel:    
Contact Fax:    
Contact Email:
Address:     .