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Job Title:    Retail and Admissions Supervisor
Organisation:    National Army Museum
Salary:    £25,388 p.a. (pro rata)
Type:    Full-Time Position
 Contract: One-Year Fixed-Term
Location:    London, England
Closing Date:    Friday, July 2nd, 2021
Job Ref No:    
Job Description:
The Museum’s mission is to tell the story of Our Army and the people who have served in it; to inspire, engage and educate, though our World Class Museum and Collections. Through our galleries and innovative exhibitions and public programme, the public can explore what it’s like to be a soldier, why we fought in conflicts – past and present, and discover the impact the Army has had on our society. 

We are looking for people with a passion for our mission and subject to join our team.

Retail and Admissions Supervisor £25,388pa (pro-rata) (plus benefits)
(One-Year Fixed-Term Appointment (working 5 days out of 7, including weekends), London based)

We are seeking to appoint a Retail and Admissions Supervisor to join our passionate and dedicated team. This is a key role in ensuring that all income opportunities are maximised through our commercial activities, including Retail, Admissions and Play Base (Early Years Space). You will be responsible for line managing and leading the team to achieve sales targets and key performance indicators and delivering a world class and engaging service, for all our visitors.

The successful candidate will have at least 2 years’ supervisory experience in a retail, customer/visitor experience operation, be a team player, enjoy interacting with visitors, have a positive outlook and possess an understanding of how to apply selling skills to drive sales and key performance indicators; with and through a team. We are looking for someone with excellent organisational skills, who is able to confidently communicate with a diverse range of visitors and committed to delivering an outstanding customer experience to maximise income. Enthusiastic, personable and motivated, our ideal candidate will thrive in leading a team to deliver results and continuing to grow our income.

Interviews will be held on 9th July 2021.
Application Instructions:
The closing date for applications is 12.00pm (Noon) on Friday 2nd July 2021. Please note that the vacancy for Retail and Admissions Supervisor may close early depending upon number of applications received.

For further information, or to apply, please visit our website at:

For further assistance, please contact the Department of Human Resources on 020 7881 2456/2444 or email

If you have not had a reply within 2 weeks of the closing date please assume that your application has been unsuccessful. Due to the volume of applications that we receive please note that we are unable to provide feedback at this stage.

The National Army Museum is an Equal Opportunities employer.
Contact Name:    Department of Human Resources
Contact Tel:    020 7881 2456/2444
Contact Fax:    
Contact Email:
Address:     .