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The Jobsite for Museums, Galleries, Libraries & Archives |
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| Job Title: |
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Second Hand Bookshop Volunteer |
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National Army Museum |
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| Salary: |
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| Type: |
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Volunteer Part-Time Position |
| Location: |
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London, England |
| Closing Date: |
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Friday, 3rd April 2026 |
| Job Ref No: |
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| Job Description |
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Role: Book Shop Volunteer
Purpose
To offer volunteers a unique opportunity to play a key role while gaining experience working with a national museum collection of historic importance.
An exciting opportunity has arisen to support the running of a new second-hand pop-up bookshop in the Museum.
Responsible to: Retail & Admissions Supervisor
Times/dates:
Friday-Sunday between 11:00 and 15:00
- open to flexibility based on availibity
- would not be required to volunteer for all 3 days*
Location: National Army Museum, Royal Hospital Road, Chelsea, London SW3 4HT
Tasks
• Supporting the Retail Team with selecting the most appropriate books and assisting in the pricing process;
• Assisting in setting up the book shop and displaying the books in a logical but captivating way;
• Provide a warm, welcoming and informative experience for visitors, making recommendations and assisting with decisions;
• Processing payments;
• Assisting with feedback on book and pricing recommendations, as well as reporting back any relevant visitor feedback.
Skills
• Excellent verbal communications skills
• Friendly and approachable
• Enjoys teamwork and collaboration
• Has an interest in delivering a high standard of customer service
• Has an interest in military history
Support and Training
• Full in-house training will be provided that is specific to the role, including processing payments; which will include site induction; Health and Safety; Equality & Diversity; including processing payments.
• Expenses: reasonable out of pocket lunch and travel expenses to and from place of work.
• Volunteers’ handbook with helpful information.
• Daily support from the Retail team.
• Regular feedback meetings with a member of the Retail team.
Other key information
• All days are not mandatory* – this role can be split between multiple volunteers.
• Role will start at the beginning of January.
Benefits
• Becoming part of a friendly and dedicated team.
• Gain practical knowledge of retail within UK Museums and institutions.
• Contribute to the long-term preservation of the nation’s heritage, essential to any museum. |
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| Application Instructions |
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Interested? The opportunity is open to everyone aged 18 and over.
Closing Date: 12pm (Noon), Friday 3rd April 2026
Interviews: w/c 13th April 2026
For an Application Form: https://www.nam.ac.uk/volunteer |
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