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Advert Date:   Thursday, 8th February 2024
Printer Version  
Job Title:   Director of Collections Engagement
Organisation:   The National Holocaust Centre and Museum
Salary:   £38,000 - £40,000 p.a.
Type:   Full-Time Position
Location:   Nottinghamshire, England
Closing Date:   Thursday, 29th February 2024
Job Ref No:   DCE0224
Other Benefits:Enrolment into the Workplace Company Pension Scheme after 3 months
Access to Employee Assistance Programme
  Job Description
You will take the lead in identifying and engaging new audiences, using the formidable content assets in our Collections which will be further enhanced by our site redevelopment. You will be a member of our Senior Management Team, alongside the Director, Chief Academic Advisor & Innovation Officer, and the Directors of Education, Fundraising and Operations. You will create and implement inspiring and emotive strategies for public engagement, drawing on your proven understanding of storytelling. Non-school audiences will be your exclusive focus. You will lead and develop a team comprising five Curatorial staff and two additional staff members who will help deliver the Activity Plans associated with our HF and NPO awards. You will work closely with our Local Partnerships Manager in particular. There is a clear opportunity to maximise synergies with our 10-staff strong Learning team too.

The Collections at your disposal comprise powerful Holocaust survivor testimonies — including the award-winning The Forever Project and live in-person testimony from some 15 living survivors — plus artefacts, works of art, photographs and documents. The subject matter covered by the Collections are set out in the Appendix.

You will use and expand these Collections, as well as drawing on partnerships with museums, archives and academic teams nationally and internationally, to:

1. Define and engage specific, reachable real-world audiences, diversifying our audience base.
2. Increase the frequency of engagement among particular audience segments such as U3A groups, Friends of the Museum (programme relaunch imminent), using a mix of physical and online events that increase their sense of belonging, learning and ambassadorial potential.
3. Curate an innovative programme of digital outreach and on-site audience engagement, expand our audience numbers and diversity and, working closely with our Chief Academic Adviser and the Education team, draw on the legacies of the Holocaust to address the challenge of contemporary anti-Jewish racism.

This is a permanent, full-time role, which requires significant on-site presence; innate and demonstrable understanding of museum/heritage audiences; demonstrable creativity in how to identify & engage them with the right combination of social and offline marketing; and infectious enthusiasm which ensures the appropriate combination among the Curatorial team of Collections expertise with outward-looking audience engagement needs. This is both a requirement of our NPO status and a moral duty to the Holocaust survivors who have entrusted their items to us, to ensure the Holocaust is always remembered and learned from.

This role reports to the Museum’s Director, Marc Cave.

For full job description please see our website:
  Required Skills / Qualifications
Essential Skills
▪ Demonstrable acumen in engaging and re-engaging audiences with the astute and creative curation of subject matters and collections to attract different audience segments.
▪ Ability to lead, motivate and up-skill a team of curatorial and collections management staff, in particular to address external-facing audience requirements.
▪ Ability to work collaboratively across departments (including our large Education team, Chief Academic & Innovation Adviser, exhibition designers) and externally, on co-development of content with national and international partner organisations.
▪ Preparedness to learn and work with cutting-edge technologies.
▪ Excellent oral and written communication skills.
▪ Excellent people skills and emotional intelligence to deliver high-quality creative outcomes, taking colleagues ‘along the journey’ with you.

Knowledge & experience
▪ Experience in curating exhibitions in the museum or heritage sector, either alone or as part of a team
▪ Demonstrable experience in audience engagement in a variety of media, on-site and online.
▪ Experience of working on the Holocaust or other difficult histories or sensitive social and political issues.
▪ Experience of working in an NPO accredited museum, familiarity with compliance requirements
▪ Experience of conducting visitor experience evaluation.
▪ Experience of working in partnerships between museums, or with other research or charitable organisations.
▪ Experience in acting as an ambassador for an organization.
  Application Instructions
Informal enquiries can be directed to our Chief Academic Advisor, Professor Maiken Umbach, at Applications must comprise a letter outlining your suitability and motivation for this specific role, together with a CV and the names of at least two referees. Please email to by Thursday 29 February 2024.
Contact Name:   Ms Nicola Tewson
Contact Tel:     01623 836627
Contact Fax:  
Contact Email:
Address:   Acre Edge Road, Laxton, Newark, Nottinghamshire, NG22 0PA.