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Advert Date:   Thursday, 8th February 2024
Printer Version  
Job Title:   Senior Business Analyst
Organisation:   Natural History Museum
Salary:   £48,000 p.a.
Type:   Full-Time Position
Location:   London, England
Closing Date:   Thursday, 29th February 2024
Job Ref No:   RB902
  Job Description
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.  

Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.

We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.

Over 300 scientists based at the Museum tackle important global challenges, spanning mineral scarcity, food security and biodiversity loss. The Museum is globally renowned for excellence in science and research and championing digital capacity and innovation.

The Museum has been awarded a substantial government investment to create a new science and digitisation centre at Thames Valley Science Park (TVSP), University of Reading. This is a once in a century opportunity to shape the future of the Museum, protect and share our unique collection and further our science.

The centre will include a large collections store alongside new specialist laboratories and staff accommodation. The programme involves preparing and moving over 38 million specimens, from frozen molecular samples to whale skeletons. These are used for scientific research, enabling the Museum to unlock the information to support work to address the global biodiversity crisis.

The success of this programme is dependent on data to inform the decisions, planning and KPIs for the programme. A move of this size will generate a significant amount of invaluable collections data, which will need to be captured and managed in a sustainable and practical way. The post holder will be responsible for collecting, modelling and mapping the processes required to deliver the move to Thames Valley Science Park. In particular, they will be responsible for working with the other workstreams to fully articulate the critical cross-cutting data requirements.

This role will lead the analysis across the programme and produce varying deliverables, from running workshops through to leading requirements gathering and analysis and shaping continuous improvement activity. The post holder must also look to ensure chosen solutions fit into the wider technology and digital landscape at the Museum.

This is a senior post so the post holder will be expected to lead in the most complex programme areas working with multiple stakeholders (internal and external) with the skills and experience to influence at a high level. Communication and people skills are essential, with the ability to present complex topics simply and accessibly. You will champion best practice business analysis and act as a mentor to other members of the team.

You will build relationships with people across the organisation, get to know lots of key stakeholders and have exposure to a wide range of Museum operations. If you enjoy interacting with people, looking for solutions, taking on responsibility and wish to bring your substantial experience to support this transformational programme we look forward to receiving your application.
  Required Skills / Qualifications
• Considerable relevant experience leading business analysis on high value/complex projects/programmes within technology, data and digital fields

• Management of multiple stakeholders with diverse needs, both internal and external

• Excellent communication skills, with demonstrable experience of competently managing expectations and influencing to a high level

• Extensive experience of gathering, analysing, prioritising and delivering requirements to drive system-supported business change

• Experience of at least one of Prince 2, Waterfall, Agile project and change methodologies

• Proven experience of using Business Analysis tools / BPMN and applying critical thinking to requirements analysis, user-oriented design, full lifecycle testing, customer journeys, process mapping, continuous improvement, MVP, evaluation, risk and issue management

• Knowledge of system configuration and running analytics / data insights to inform development

• Knowledge of relational databases and tools for querying them, including some familiarity with SQL

• Proven ability to present technical concepts in a creative and high-level manner to a range of stakeholders with excellent communication skills

• Experience of assessing new opportunities arising outside the organisation in technology suppliers, business partners or the digital space in general

• Proven ability to work collaboratively in a team and maintain good working relationships with stakeholders and technical staff, including coaching/mentoring skills

• Proven experience with digital workplace tools for collaboration and project management

• Interest in contributing skills and expertise to the Museum’s mission.
  Application Instructions
If that sounds like you, please apply online on the Natural History Museum’s careers portal, at

Closing date: 9am, 29 February 2024

Interviews expected w/c 11 March 2024

Salary: £48,000 per annum

Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
Contact Name:   HE Team
Contact Tel:     020 7942 5000
Contact Fax:  
Contact Email:
Address:   Cromwell Road, London.