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Advert Date:   Monday, 12th February 2024
 
Printer Version  
Job Title:   Summer Visitor Services Assistant/Warden (Windsor Castle)
Organisation:   The Royal Household
Salary:   £12.00 per Hour
Type:   Full-Time Position
Contract: 3 months
Location:   Windsor, England
Closing Date:   Sunday, 25th February 2024
Job Ref No:  
 
  Job Description
Apply now for an amazing opportunity to support the 2024 Summer Opening of Windsor Castle. Your everyday summer job can become truly exceptional.

For centuries, Windsor Castle has opened its doors to welcome thousands of visitors from around the World. By joining our exceptional Visitor Services team, you will play a pivotal role in creating an extraordinary experience.

As a Warden, you'll welcome visitors from around the world, answering their questions, enriching their visit, and ensuring the safety and security of the site. After full training you’ll have the skills, you need to excel in your position and to enjoy an extraordinary summer experience.

Responsibilities
Warmly welcome visitors and provide them with information about our sites.
Provide exceptional customer service, always maintaining a friendly and professional demeanour.
Ensure the safety and security of the visitors and the site.
Carry out a variety of duties along the visitor route, as well as working in the magnificent State Rooms.
Work collaboratively as a team to ensure the smooth flow of visitors along the route.
  Required Skills / Qualifications
What You'll Bring:
A naturally friendly, welcoming and professional attitude.
Excellent communication and customer service skills.
Proven team player, able to work flexibly and adapt to changing circumstances.
Comfortable working on your feet, both indoors and outdoors.
Ability to work at pace in a busy environment.
Additional Information:

Contracts and Hours: 24 June until 30 September 2024. You are guaranteed to work a minimum of 425 hours for the duration of the contract. You will typically work 30 - 35 hours per week and be rostered to work 5 days, Thursday through to Monday, with your rest days being Tuesdays and Wednesdays.
  Application Instructions
Please apply via the direct link: https://theroyalhousehold.tal.net/vx/appcentre-1/brand-3/spa-1/candidate/so/pm/1/pl/4/opp/3174-Summer-Visitor-Services-Assistant-Warden-Windsor-Castle/en-GB
Contact Name:   HR Office
Contact Tel:     0207 024 5999
Contact Fax:  
Contact Email:   careers@royal.uk
Website:   https://www.royal.uk/join-us
Address:   Buckingham Palace, London.