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1 Project Conservator - Living Barracks Project 7-MAY English Heritage Berwick-Upon-Tweed, England £37,863 p.a. (pro rata) 2 Visitor Experience Supervisor (Annualised: 1000 hours) 7-MAY Royal Air Force Museum Midlands, England P/T   £12,280.09 p.a. 3 Visitor and Commemorative Giving Manager 7-MAY The National Gallery London, England £43,862 p.a. 4 Summer Placement: Front of House Visitor Assistant 6-MAY National Army Museum London, England P/T  National Living/Minimum Wage 5 Heritage Project Coordinator 6-MAY Houses of Parliament - Restoration & Renewal London, England £44,000 p.a. 6 Stewards 28-APR Royal Albert Hall London, England P/T   £13.85 per Hour 7 Museum Director 24-APR Turner's House Trust Twickenham, England P/T   £37,500 p.a. (pro rata) 8 Collections Assistant 22-APR Horsham District Council West Sussex, England P/T   £12,847 - £13,925 p.a. 9 Head of Culture and Tourism 17-APR Redcar & Cleveland Borough Council Redcar, England £64,059 - £66,568 p.a. 10 DAMS & Image Rights Manager 17-APR London Museum London, England £33,853 p.a.

Advert Date:   Wednesday, 7th May 2025   Printer Version   Job Title:   Visitor Experience Supervisor (Annualised: 1000 hours) Organisation:   Royal Air Force Museum Salary:   £12,280.09 p.a. Type:   Part-Time Position (1000) Location:   Midlands, England Closing Date:   Sunday, 18th May 2025 Job Ref No:       Job Description Visitor Experience Assistant Permanent Part-time - Annualised: 1000 hours Midlands £12,280.09 per annum The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives. We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence. The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy. The Museum is looking to appoint two Visitor Experience Assistants on an annualised contract. We are looking for enthusiastic, passionate team members who understand and are committed to providing customer service excellence and puts the visitor at the centre of everything they do. The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum. You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable. As a Visitor Experience Assistant, you will have a variety of roles which will include: • Proactive response to ensuring the highest possible visitor standards are maintained. • Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills. • Supporting activities, events, general museum operations and processing visitor bookings at admissions. • Promoting and selling museum guidebooks, services, commercial activities, and events to visitors. • Supporting the museum’s fundraising and commercial activities. • Providing a safe and secure experience for everyone. • Being a first aider and fire marshal. Training for both roles will be provided. • Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force. • There will also be the opportunity to provide engaging talks to visitors. These are permanent, part-time roles working 1000 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights. The role will be based at our Midlands site.   Required Skills / Qualifications • Willingness and ability to hold a First Aid qualification.   Application Instructions To apply: • Please download the full job description on our website at: https://www.rafmuseum.org.uk/about-us/job-vacancies/visitor-experience-assistant-annualised-1000-hours-10/ • Please click on the following link to apply for this role. You will be taken to our applicant tracking system - https://royalairforcemuseum.peoplehr.net/Pages/JobBoard/Opening.aspx?v=de94c43e-9087-49ee-a4b5-c073df2787ea • Closing date for applications: 18 May 2025 • Interviews will take place on: 3 and 4 June 2025 Contact Name:   Michelle Grant Contact Tel:     Contact Fax:   Contact Email:   recruitment@rafmuseum.org Website:   Address:   Grahame Park Way, London.