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Advert Date:   Thursday, 11th December 2025
 
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Job Title:   Dunvegan Castle & Gardens Ticket Office Assistant
Organisation:   MacLeod Estate
Salary:  
Type:   Full-Time Position
Location:   Dunvegan, Scotland
Closing Date:   Saturday, 28th February 2026
Job Ref No:  
 
  Job Description
Dunvegan Castle & Gardens is an iconic part of Scotland’s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5* heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve and share this unique part of Highland history with our visitors.

We are looking for a Ticket Office Assistant to join us and manage access for our visitors in a courteous manner during the season. We expect you to be a self-motivated, practical, and highly organised individual with the ability to handle multiple tasks and problem solve under pressure. The ideal candidate will have previous till and cash handling experience in a busy environment, as well as excellent front of house and good presentation skills. This position will be full-time from 1st April to 15th October with some overtime on occasion. Onsite staff accommodation can be provided if required.
  Required Skills / Qualifications
QUALIFICATIONS
• Cash handling and till experience. Training will be provided.
• Previous experience in a customer-facing role in a busy commercial environment.
• A valid driving license.

DESIRED SKILLS
• Strong interpersonal and communication skills.
• Customer-focused and friendly personality.
• Ability to multi-task and resolve issues under pressure.
• Adaptability. Someone who can deal with the unexpected. This is a varied and interesting role which needs a flexible approach to deal with group bookings one minute, and a question about the Clan MacLeod or Seal Trips the next.
• A foreign language skill is not required but is desirable.
  Application Instructions
The closing date for applications is 28 February 2026 with variable start dates depending on the department. Due to the high numbers of applications that we receive, we regret that only those applicants short-listed for interview will be contacted. To apply for these roles, please email your CV and a covering letter stating why you fit the job criteria to jobs@dunvegancastle.com.
Contact Name:   MacLeod Estate Recruitment Team
Contact Tel:     +44(0) 1470521206 option 1
Contact Fax:  
Contact Email:   jobs@dunvegancastle.com
Website:   https://www.dunvegancastle.com/
Address:   MacLeod Estate Office, Dunvegan House, Dunvegan Road, Isle of Skye.