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| Advert Date: |
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Wednesday, 4th November 2026 |
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| Printer Version |
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| Job Title: |
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Retail Assistant (Annualised: 1050 hours) |
| Organisation: |
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Royal Air Force Museum Enterprises Ltd |
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| Salary: |
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£14,122.50 p.a. |
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Part-Time Position (1050) |
| Location: |
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Midlands, England |
| Closing Date: |
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Tuesday, 17th November 2026 |
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| Job Description |
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Retail Assistant
Part-time, Annualised: 1050 hours per year – Midlands
£14,122.50 per annum
About Us
The Royal Air Force Museum is as a national museum, a Government non-departmental public body (NDPB) and a registered charity.
We have two public sites in the Midlands and London and a stored collection at Stafford. Our purpose is to share the RAF story - past, present and future - using the stories of its people and our collections to engage, inform and inspire.
Our vision is to inspire everyone with the RAF story - the people who shape it and its place in our lives.
Our museum commitments are the golden thread that run through everything that we do. These are:
• Health and Wellbeing
• Equity, Diversity and Inclusion
• Sustainability
What We Are Looking For
The museum is looking to recruit a Retail Assistant who will be on a permanent annualised contract, working 1050 hours per annum.
Join our team and help deliver exceptional visitor experiences while supporting the Museum’s commercial success.
Key Responsibilities
• Deliver outstanding customer service and ensure excellent visitor experiences.
• Drive sales through the promotion of retail products and commercial experiences.
• Operate EPOS systems, process transactions and oversee accurate cash handling.
• Maintain attractive, fully stocked and well-presented retail displays.
• Assist with stock control, replenishment and inventory accuracy.
• Safely operate and manage commercial experiences.
• Ensure compliance with health, safety and security procedures.
• Assist with staff training, scheduling and day-to-day team organisation.
• Support opening, closing and cash reconciliation procedures.
About You
• Previous experience in a retail, visitor attraction, hospitality or customer service role.
• Experience handling cash and using EPOS systems.
• Passion for delivering exceptional customer service and achieving sales targets.
• Flexible approach to working, including weekends and busy visitor periods.
Why Join Us?
This is an exciting opportunity to play a key role in a vibrant museum environment, helping to create memorable visitor experiences while supporting the growth and success of our retail operation.
This is a permanent, part-time role working 1050 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.
The role will be based at our Midlands site. |
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| Skills / Qualifications |
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| • Willingness and ability to hold a First Aid qualification. |
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| Application Instructions |
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Please click on the following link to apply for this role. You will be taken to our applicant tracking system:
https://royalairforcemuseum.peoplehr.net/Pages/JobBoard/Opening.aspx?v=bd097685-2f56-43b0-a5ef-d151d3fa3a89
You can find more information about the application process, as well as the benefits of working for the museum at https://www.rafmuseum.org.uk/about-us/job-vacancies..
The closing date for applications is: 17 November 2026
Interviews will take place on: 27 November 2026 |
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