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Advert Date:   Tuesday, 22nd July 2025
 
Printer Version  
Job Title:   Chelsea History Festival Volunteers
Organisation:   National Army Museum
Salary:  
Type:   Volunteer, Part-Time Position (4-8 hour shifts)
Location:   London, England
Closing Date:   Friday, 22nd August 2025
Job Ref No:  
 
  Job Description
Role: Chelsea History Festival Volunteers

Purpose
• To provide a welcoming environment for visitors to the Chelsea History Festival.
• To help visitors enjoy a unique experience at the Chelsea History Festival
• To offer volunteers a fantastic opportunity to play a vital role in the Festival, while gaining experience volunteering at a National institution and for a large- scale annual history Festival.

Responsible to: Retail & Admissions Supervisor

Times/Dates
Minimum commitment: Half day of the festival
Thursday 25th – Sunday 28th September 2025
4-8 hour shifts, between 09:30 and 21:00

Location: National Army Museum, Chelsea, London, SW3 4HT

Tasks
• Greeting and welcoming visitors to the Festival as a first point of contact as they enter the Festival site.
• Pro-actively engaging with visitors and providing information about the Festival and its events to help visitors get the most out of their visit.
• Helping visitors with wayfinding and giving directions to events.
• Assisting with checking visitors’ tickets and ushering at events, crowd control, queue management and guiding visitors to seats.
• Ensuring event spaces are kept, tidy, clean and presentable and set up correctly ahead of forthcoming events.
• To be a hands-on, friendly and an approachable presence during events, as and when needed.
• Answer other Festival attendee related enquiries, watching over and assisting the smooth running of events, talks and/or workshops.
• Maintain a good knowledge of the Chelsea History Festival programme and keep informed about operational changes and timings.
• Distribute flyers and collect evaluation as required.

Skills
Would suit someone who:

• Has excellent verbal communications skills
• Is friendly and approachable and enjoys teamwork and collaboration
• Is comfortable with working in busy environments
• Has an interest in delivering a high standard of customer service
• Is able to be on your feet for potentially long periods of time
• Has an interest in history

Support and Training
Full in-house training will be provided that is specific to the site, which will include volunteer and site induction; Health and Safety.
Expenses: reasonable out of pocket lunch and travel expenses to and from place of work.

Other key information
Informal meet ups for interested people, to take place on the 2nd and 3rd September 2025

Site inductions to take place 16th and 17th September 2025
  Application Instructions
Interested?
The opportunity is open to everyone aged 18 and over.

Please complete and submit the Volunteer Application Form found on our website: –

https://www.nam.ac.uk/volunteer
Contact Name:  
Contact Tel:    
Contact Fax:  
Contact Email:  
Website:  
Address:   National Army Museum, Chelsea, London, SW3 4HT.